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I ordered rear cross-drilled rotors and high-performance pads for all four corners of my LS400 from Phil's Inc. The rear parts were fine. Phil's sent me the wrong pads for the front and accused me of trying to exchange pads I'd purchased 3 years earlier (it was only a month earlier). The rep...

Took two LS400 in for a variety of maintenance. I was very clear about what work I authorized, and asked for the used parts back. On one car, the front upper arms were replaced. Within a week, my new Bridgestones were down to the threads on the outside- obviously the front end wasn't...